Demand More Than Just to Restore

The North Bay's Top Restoration Company

GET BACK TO NORMAL FASTER, EASIER. WE HELP YOU THROUGH YOUR CLAIM AND TAKE CARE OF YOU EVERY STEP OF THE WAY AFTER YOUR DISASTER.

THE MOST RESPONSIVE
RESTORATION SERVICE

DON’T SETTLE FOR JUST ANYONE

When disaster strikes, whom you choose to mitigate and restore your property’s damage can mean the difference between a smooth road to recovery or a painful, long one. The North Bay has many remediation companies to choose from. But often, you’ll be left waiting indefinitely for a start date, face less than transparent quotes, and be left on your own to deal with insurance claims.

At Critical Control, we combine big company capabilities and responsiveness with the personalized attention of a small company. We even assign an on-site project manager to you and take over the process of managing insurance claims so that post-disaster recovery is as painless as possible.

Responsiveness is everything during and after a disaster. You want to get back to your home or reopen business as soon as possible. We’re here to make that happen. When a disaster strikes most companies will have a 3+ week waitlist. With our flex-scheduling and large teams we’ll get you taken care of in days, not weeks.

Our team will help you navigate and take control when it comes to insurance. We have dedicated members who will deal with insurance on your behalf providing necessary documentation, testing, etc. so that you get the full scope of services you require for your property. In fact, we handle claims so well that some owners didn’t have to talk to their insurance adjuster once during the entire process. How’s that for whiteglove treatment?

Relax knowing you’re in good hands. Most people haven’t gone through a loss and don’t understand what to do. We live and breathe this everyday and with 150+ years of combined experience our team will help you navigate your way back to normal.

We’re always here to help if something comes up after you have returned to your home or business. We stand behind our work as mainstays in the community.

HIGHLY RECOGNIZED AND RATED

The team at Critical Control came out to clean and dry 5 levels of our multi-story office when our fire sprinklers went off. I've never seen such professional and organized teams before. Zac walked me through his plan and helped us coordinate with each of our departments while his teams were drying our building out. He was on the phone with me 4 times a day keeping me up to date so that we could get our employees back in as fast as possible. 10/10

- Whitney R.

I cannot say enough great things about this company. We had a water pipe break upstairs and it flooded our entire home. The project manager, Jack and his team were out here quickly, setting up their equipment and drying our house out. They were super professional and had a solution to all the challenges around our Victorian-style home. Would call them again in a heartbeat.

- Leslie S.

Our winery suffered a lot of smoke damage in the Glass Fires out in St. Helena. We worked closely with [Critical Control] to remediate the buildings and get us reopened quickly. Other companies were telling us it would take 3 weeks because they didn't have the manpower, Critical Control got us back open in 5 days.

- Rob W.

What an awesome team! They came down to help us in Austin after the [21'] freeze in March. I was the first on my block to be able to move back in because these guys stayed until the very end to make sure my home was completely finished.

- Samantha R.

Great team and great leaders! I always felt like they cared as much as I did about my property which I'm so grateful for. Would highly recommend this company.

- Henry P.

Top notch players. They must have been fielding hundreds of calls from people during this hurricane but they treated me like I was their only customer. I referred them to my neighbors and we were some of the first in town to be back home.

- John T.

The Critical Control Family

Critical Control is a truly passionate team and a family dedicated to providing homegrown, local service. We are not a big national company with an impersonal presence. We began as a Sonoma County business and are proud of our North Bay roots. Although we are the fastest gowning remediation company in the area, we keep personal, one-on-one attention on your project as our top priority just as we always have.